Terms of Service

These Terms of Service ("Terms") govern your access to and use of LeadOutreach's website and dashboard application (the "Service"). By creating an account or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. The Service

LeadOutreach extracts publicly available business listing data from Google Maps and public websites, enriches it (email/social/pixel detection), scores it with AI, and lets you export it to a CRM or generate AI cold-email sequences. Some features are gated by your subscription plan.

2. Account Registration

You must provide accurate information when creating an account and are responsible for keeping your login credentials confidential. You must be at least 18 years old and able to form a binding contract to use the Service on behalf of a business.

3. Acceptable Use

You agree not to:

• Use the Service to collect personal data about private individuals rather than public business information.
• Resell, redistribute, or republish scraped data as a standalone database or lead-list product.
• Send outreach emails that violate CAN-SPAM, GDPR, CASL, or equivalent anti-spam laws in your jurisdiction including emails without a working unsubscribe mechanism or sent to purchased/unrelated lists.
• Attempt to reverse-engineer, scrape, or overload the Service itself.
• Share your account or API access with parties outside your organization.

You are solely responsible for how you use the leads and outreach emails generated by the Service, and for complying with all laws applicable to your outreach activity.

4. Subscription Plans & Billing

• The Free plan includes 100 leads/month at no cost, no credit card required.
• Paid plans (Pro, Agency) bill monthly or annually and renew automatically until cancelled.
• Monthly lead credits reset on the 1st of each month and do not roll over; annual-plan credits reset yearly.
• You can cancel anytime from your dashboard you keep access until the end of the current billing period.
• Refunds: if you're unsatisfied within 14 days of a paid purchase, email legal@leadoutreach.co for a full refund. After 14 days, payments are non-refundable, though you may still cancel to stop future charges.

5. AI Outreach Feature

If you use AI-generated email sequences and connect your own inbox (email + app-password) to send them, you remain the sender of record and are responsible for the content, recipients, and legal compliance of every email sent the Service only automates delivery of drafts you generate, edit, and approve.

6. CRM & Third-Party Integrations

Connecting a CRM (HubSpot, Salesforce, GoHighLevel) or an n8n webhook is optional and governed by that provider's own terms. We are not responsible for how a connected third-party service handles data once it leaves the Service.

7. Intellectual Property

The Service, its software, and branding are owned by LeadOutreach. You retain ownership of the lead data associated with your account and any outreach content you author or edit.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that scraped data will always be 100% accurate, current, or uninterrupted Google Maps and target websites can change without notice.

9. Limitation of Liability

To the maximum extent permitted by law, LeadOutreach is not liable for indirect, incidental, or consequential damages arising from your use of the Service, including damages resulting from outreach emails you send.

10. Termination

We may suspend or terminate accounts that violate these Terms, including abusive scraping, spam outreach, or non-payment. You may terminate your account at any time from the dashboard.

11. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict-of-law principles.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after a change means you accept the updated Terms.

13. Contact

Questions about these Terms? Email legal@leadoutreach.co or visit our contact page.